Instagram Bot

Firstly, you need an Instagram business account. To change from personal account to business account, follow steps 1, 2 and 3 in the following screenshot and choose "Business":

ins

Then connect your Instagram business account with your Facebook page. A Facebook page is a must, if you don't have one, create a new page.

Go to the "Settings" of your Facebook page, then "Instagram", "Connect Account".

The next step is to turn on the "Allow access to messages" in your Instagram app, see steps 1 to 5 in the following screenshot: Menu - Settings - Privacy - Messages - Allow access to messages

ins

Finally, in GoChat, let's connect your Instagram with GoChat. Go "Facebook" and "Reconnect" (Yes, Facebook, not Instagram):

Continue as yourself or click "Edit Settings" if you've previously linked GoChat to your Facebook.

IMPORTANT: In the above screenshot, select ALL the Instagram Business Accounts and Facebook Pages that you want to use with GoChat, not just for the current workspace.

Give all permissions and after the connection, you are able to see your Instagram flow in both "Facebook" and "Instagram":

Talk to Instagram Bot

Instagram doesn't support Preview feature, so to talk to your Instagram bot:

1. Search your account name on Instagram or goto the Instagram section on GoChat dashboard, click on the URL link below the bot name to visit your Instagram page

2. follow the account and click Message to start the conversation.